Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Proof of purchase is required.
To start a return, you can contact us at support@wolfiesupply.com.
If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@wolfiesupply.com.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item so we can make it right.
Exceptions / Non-Returnable Items
Because many of our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change-of-mind purchases.
Custom products (such as special orders or personalized items), sale items, gift cards, and limited edition print purchases are final sale and cannot be returned unless they arrive damaged or defective.
If you have any questions about your specific item, feel free to reach out before purchasing.
Exchanges
If you need help with a sizing issue or order concern, please contact us and we’ll do our best to help find the right solution.
Refunds
Approved returns may be subject to a 10% restocking fee, which will be deducted from your refund total.
Once we’ve received and inspected your return, we’ll notify you if your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days, less any applicable restocking fee. Please note that your bank or credit card provider may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at support@wolfiesupply.com.